Our Team

Our team is experienced in serving the needs of customers throughout the world. Your success is our main focus with a goal to anticipate and satisfy your needs, exceed your expectations, and provide strong customer value.

Sales

We value a close working relationship with all of our customers and provide you with an enhanced level of sales and service. Our professional experienced sales team brings a high level of expertise and product knowledge to meet your needs. We establish your converting requirements and match our products as a solution.

Business Development & Customer Support

We provide a comprehensive list of services to ensure the end users’ specific application needs are met:

•Full range of physical tests and analysis of paper samples from rolls to finished bags
•Collaboration with customers and end users of paper to

•reduce ‘total cost of packaging’ by tailor-made optimization plans
•improve performance of the bags at the packaging station
•product development and research

•Regulatory compliance
•Qualified opinions on paper usage and interactions in the converting process with a North American and global perspective
•Consultancy on paper lab practices, methods and test equipment
•Paper making seminars and product education
•Paper mill tours

Business Services

The Business Services group is responsible for the background work that supports Sales to provide the best possible service to all stakeholders, including customers and vendors. Business Services include the Customer Service, Finance, and Logistics departments.

Customer Service

We recognize everyone’s business is just a little different and we provide customer service which is tailored to meet your organization’s requirements. Our professional, friendly, and responsive sales services team ensures that an excellent standard of service and a high level of customer satisfaction is maintained.

Finance

The Finance department, of any given company, delivers core functions that lie at the heart all operations. Our Finance and Accounting department strives to provide: timely and accurate reporting, alignment with industry accepted accounting principles, and control procedures that reduce operational risk. In order to provide value from a Sales and Marketing viewpoint, the Finance department is also tasked with analyzing financial and operational information in order to support our sales team and provide quality service to our valued customers.

Logistics

In Transportation, we understand that meeting our customer’s needs is really just the beginning. With respect, fairness and continual communication, we work with our vessel and rail carriers, truckers, warehouses and brokers to ensure your paper is at your door when you need it. By drawing from our experience, relationships and by being responsive, we look to find the best pricing and reliability to give you the assurance you need to productively move forward to meet your commitments.